Privacy Policy
Introduction
This Privacy Policy describes how Dkmd LLC ("KI2USE," "we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit ki2use.com or make a purchase. By using our Site, you consent to the practices described here.
Information We Collect
Information you provide: When you place an order, contact us, or subscribe to our emails, we may collect your name, email address, shipping address, billing address, phone number, and payment information. Payment details are processed by PayPal — we do not store your full card number.
Information collected automatically: When you visit our Site, we may automatically collect device information (browser type, OS, IP address), pages visited, time on site, referring URLs, and general geographic location. This data is collected through cookies and similar tracking technologies.
Communications: If you contact us by email or phone, we retain records of those communications to help resolve your inquiry.
How We Use Your Information
- Order fulfillment: Processing, shipping, and tracking your orders; sending order and shipping confirmations
- Customer service: Responding to questions, processing returns and exchanges, resolving disputes
- Site improvement: Analyzing usage patterns to improve our website and customer experience
- Marketing: Sending promotional emails about new products or offers — only if you have opted in
- Legal compliance: Complying with applicable laws, regulations, and legal processes
- Fraud prevention: Detecting, investigating, and preventing fraudulent transactions
Cookies and Tracking Technologies
We use cookies to recognize you when you return to the Site, remember your cart, analyze traffic, and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some Site functionality. We may use third-party analytics tools such as Google Analytics to collect anonymized data about Site usage.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with: shipping carriers (USPS, UPS, FedEx), payment processors (PayPal), email and hosting service providers — only to fulfill services on our behalf. We may also share information when required by law or in connection with a business transfer.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes described here, including satisfying legal, accounting, and reporting requirements. Order records are typically retained for 7 years. You may request deletion of your account information at any time by emailing contact@ki2use.com.
Your Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-out of marketing: Unsubscribe from marketing emails at any time via the unsubscribe link
- California residents: Additional rights under CCPA/CPRA — see our Do Not Sell page
Children's Privacy
The Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. Parents who believe we may have collected information from a child under 13 should contact us at contact@ki2use.com.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction, including SSL/TLS encryption for data in transit and restricted access to personal data. However, no method of transmission over the internet is 100% secure.
Do Not Track
Some browsers send "Do Not Track" (DNT) signals. Our Site does not currently respond to DNT signals, as there is no universally accepted standard for handling them. We will continue to monitor developments in this area.
Changes to This Policy
We may update this Privacy Policy periodically. When we make material changes, we will update the effective date and may notify you via email or a notice on our Site. Your continued use of the Site after changes constitutes acceptance of the updated policy.
Contact Us
- Email: contact@ki2use.com
- Phone: (310) 896-5554
- Mail: Dkmd LLC, 11740 San Vicente Blvd. Suite 109-255, Los Angeles, CA 90049