Contact Us
Have a question about sizing, an order, a return, or a wholesale inquiry? Our crew is here to help. Fill out the form below or reach us directly — we respond to every message within 1–2 business days.
Get in Touch
Email
contact@ki2use.com
Phone
(310) 896-5554
Address
11740 San Vicente Blvd. Suite 109-255, Los Angeles, CA 90049
Hours
Monday–Friday, 9:00 AM – 6:00 PM EST
We respond within 1–2 business days.
Quick Answers
How long until my order ships?
Orders are processed within 1–2 business days. You will receive a tracking number by email as soon as your order ships.
How do I return an item?
Email us at support@ki2use.com with your order number within 30 days of delivery and we will send a prepaid return authorization.
My order arrived damaged — what now?
Contact us within 7 days with a photo of the damage and your order code, and we will send a replacement or full refund at no cost to you.
Can I change or cancel my order?
Orders can be changed or cancelled within 2 hours of placement. Reach out right away at support@ki2use.com and we will do our best.
What payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express, and Discover, all processed securely through PayPal.